Delivery Costs
Sunset Sleepers offers delivery services right throughout Victoria, but the majority of our orders are delivered to the Greater Melbourne Metropolitan Area.
Truck with Forklift Delivery
Our delivery trucks are equipped with all-terrain forklifts, allowing our delivery drivers to unload your order at your preferred location on site. Available for large orders and ideal for large construction sites.
Please specify where on site you would like your delivery at the checkout when placing your order to ensure we place your order in the correct location.
Delivery Procedure:
- On the day of delivery, you will receive a text message informing you that your order has left our yard at Officer and provide an estimated arrival time.
- Strapping is used to secure all orders. This ensures that the order travels safely and securely to its destination.
- If no one is available to accept the delivery, we will send you a photo of your order safely delivered to your location.
Interstate Delivery
Delivery site must be obstruction free
The delivery site must be forklift accessible and free of obstructions. To support the weight of the forklift and load, the surface must be solid ground. If it is unsafe to leave the delivery, it will be returned and another delivery fee will have to be arranged at the expense of the customer.
Delivery drivers can park within 100 meters
The delivery truck must be able to park within 100 metres of the delivery site and unload each pallet within 5 minutes.
Delivery drivers are not expected to unload by hand
Our delivery drivers are not expected to unload deliveries by hand, nor are they expected to carry sleepers, steel, or any other materials into a customer's property under current Worksafe practises in Victoria.
